Meeting Minutes:
Friday, March 4, 2005
Volume 12; Issue 9

 

Table of Contents


Committee Reports

Membership Report
(Click here to go to the Membership page)

Barbara Kollman visited our group today.  Barbara is an actuary and pension consultant.  She helps people design their retirement in a such a way as to maximize benefits given current tax laws.  She has over 30 years experience in this area.  If there are no objections to this applicant, she will be invited to join the group.

[membersonly/archives/applications/submitted_applications.htm]

Social Report
(Click here to go to the Social Event page)

The signup sheet for the Salt River Rafting trip  was passed around again.  Because there was so much interest, we are going in two groups on different dates, March 26 & April 23.  Please see the Social Event page for more details.

Speaker Coordinator Report
(Click here to go to the Speaker Schedule)

  • 03/11/05     Joe Hesch
  • 03/18/05     Special Event
  • 03/25/05     No Meeting
  • 04/01/05     Brian Verbraken

Treasurer Report

Quarterly dues billing went out last week.  We are in good standing.


Leads Report

20-17, 37-38, 23-41, 36-20, 41-38, 12-10, 12-05, 12-18, 12-46, 12-13, 12-06, 12-30, 28-17, 06-10, 47-28, 04-32, 04-23, 04-17, 27-40.

This week's leads focus...


Business Spotlight

Wayne Unruh was today's Business Spotlight.  Wayne has recently expanded his business to include Closet Organizers.  There are quite a few products already out there, but Wayne likes this product because it is inexpensive and yet a very nice product to work with.  There are many different configurations and accessories to choose from and you also have your choice of 3 colors - white, oak and cherry.  You can install this product yourself or have Wayne do it for $20/ft.  This product does not have an option for closets large enough for islands but Wayne can take care of that for you.

Next week's Business Spotlight is Jana Greene.


Notable Mentions

Dave Spiess is now the chair of a new board position, Mentoring.  He would like to meet with the existing mentoring committee sometime next week.

Members have until March 11th to get their brochure updates in to Stuart Schindler.  If you won't be at next week's meeting, you fax or email your changes to him.  If you are a new member and unfamiliar with the process, Stu will be more than happy to walk you through it.

Last week Stuart Schindler handed out a flyer on a recent credit card theft trend where store clerks take a picture of your credit card with their picture cell phones.  This hit close to home for some members.  This very thing happened to Joyce Crissman last week at Sam's Club.  Bob Busch wanted to prosecute when something similar happened to him but he was told it was the credit card company's problem and they don't usually prosecute.  This is why this crime is so popular. 

The new board positions were announced this morning.  They are:

President: Mark Dreher
Vice President: Brian Verbraken
Mentoring: Dave Spiess
Speaker Coordinator: Jim Bache
Social: Althea Bussert
Treasurer, Membership & Retention
: Roman Okonowski

There will be a board meeting next Wednesday night at 6:30pm at the Landmark.

Our new president, Mark Dreher, gave members an idea of what to expect over the next 6 months. 

  • He strongly encourages members to participate in discussions about challenges we face our businesses.  But if you don't feel comfortable discussing certain things in front of 47 other people, contact a board member.  There is a wealth of experience and knowledge in this group that we can all benefit from. 

  • We are going to continue with the business spotlight.  But if something new or interesting is going on in your industry that you would like to mention, you are encouraged to do so at any time.


Question of the Day

None.


Main Speaker 

Lisa Wolfe
Marketing Success International LLC

First and foremost...Lisa's husband is a wonderful guy!

Lisa was born in Illinois but raised in Indiana.  One of her first jobs was as serving drinks to business executives aboard a river barge.  She didn't get paid for her work.  She offered to do it for free just so she could meet these people.  Her plan worked.  She was offered a high paying job as a meeting planner for Bristol Meyer.  She planned 300 meetings and tradeshows each year for 2 years.  But then they notified her that they were moving their corporate offices out-of-state and she wasn't invited.

Newly divorced and now unemployed, Lisa had nothing holding her down.  After 30+ years in Indiana, it was time to move.  She had been to Arizona for work and liked it.  She moved here 13 years ago in July and hasn't regretted it since.

Her first job in Arizona was for a publishing company.  She worked there 8 years.  She spent 6 years as an account executive and the last 2 years as a publisher.  She is proud of the fact that she developed and launched 2 new magazines.  One was for bed & breakfasts and the other for assisted living facilities.  But 8 years was enough to put up with a job that caused brain damage and a maniac boss.

Lisa began working for a company that offered cookie-cutter packages for ABC.  It was a way for small businesses to move beyond direct mail and newsletters into broadcast advertising.  She did really well for a year.  But she found that this job was limiting.  Many clients wanted to try advertising on other stations but Lisa couldn't help them because her deal with ABC was exclusive.  Clients were also coming to her for advise on other ways to advertise.

In 2001 Lisa started her own agency.  Now she can offer the whole package.  She has been doing well for 4 years now.  She is different from the competition in that she doesn't charge a retainer fee.  She basically gives you a lot of free advise...for a time.  Her niche is small to medium size businesses.  She has many different packages available that can help a business on a tight budget.  She will field those nuisance calls from startup magazines, etc. that want you to advertise with them.  And she doesn't charge a dime for this because it helps her too.  It enables her to stay on top of the newest trends and offers that are out there.  Think of Lisa as an extension of your marketing team.

Most small business are used to the direct response method of advertising.  They need to see people walk through the door or call.  They do this with newsletters, flyers, etc.  It is often used to promote a special event such a sale.  Less aggressive forms of this are yellow page ads and an internet presence.  But with things like a website, you have to send people to it.  She highly recommends that you put your web address on everything.

Branding is about image awareness.  It is a catchy slogan or logo that brings you to mind with customers.  We are all familiar with the slogan's of Allstate, Alka Seltzer and Budweiser.  We immediately think of McDonald's when we see the golden arches or insurance when we see the gecko.  We still say "Where's the beef" even though this phrase hasn't been advertised in years.  Branding is typically very effective.  But most campaigns fail because companies don't have enough money to keep it up. 

Lisa can help you move from direct response to branding campaigns and she can do it without breaking your bank.  She has put together several packages that can be very effective for small businesses.  She encourages you to shop her.  She can't guarantee that she is the lowest out there but she will be close.  And she has the advantage of buying power. 

Businesses are selling to 3 types of customers.

  1. Customers that don't know they need you.

  2. Customers that need you today.

  3. Customers that you have previously sold to and you now have to prevent buyers remorse.  When you reinforce that they made the right decision, you are building a referral base.

Lisa shared several success stories with the group.  She has helped business turn things around and grow beyond expectations.  She can do the same for you.  Just remember, advertising is not an expense...it is an investment.  Invest wisely.

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