MEMBERS ONLY SECTION:
MEETING MINUTES
 
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MEETING MINUTES
Friday, March 11, 2011
Volume 18; Issue
10

Member Spotlight
This week's spotlight is Andrew Jensen.  Please keep this member top of mind this week for referrals. 

What Do You Have in Common?
Table 1: 
All drinking regular coffee
World travelers - Mexico and Canada
Have all done Jail time
Have all seen Titanic

Table 2: 
All been to Yuma
All in service industry
All like convertible Camaros

Table 3: 
All married
All have kids
All handy around the house

Table 4: 
Not from Arizona
All love sports - football
All republicans

Today's Program - Ryan Bohlander, Facilitator
In keeping with our current theme of going from good to great, each table was asked to discuss the following...

  • In what ways is your business "good"?

  • In what ways is your business "great"?

  • After considering these elements, discuss with your table ways/ideas to move your business from good to great?

    • What changes are most pressing?

    • What changes could help your business grow?

    • What changes would make the biggest difference/improvements in your life?

    • What does your "great" business look like?

  • As your discussion unfolds, notice any common elements and themes among members at your table.

Table 1: Servicing issue, getting the efficiencies of your industry, marketing and more exposure.

Table 2: Express better as MABE members what we need (what we do, perfect client).  Become more vulnerable, tell members what we need help with.  Get more involved with each other.  Understand each other better and devote more time to each other in and outside of the group.  Customer service is the biggest trend.  Go that extra step to be kind, personal note.  Plant seeds.  Make sure employees and customers are happy.  Be efficient and profitable.

Table 3: We are limited by having to provide service personally, how do we grow from there.  Some feel we have been great but now clients want cheap, cheap, cheap.  Quality costs more - Can't provide quality service at the lowest price.  Move ahead by working on customer loyalty and retention.  I will be there for you, you need to be there for me.  Having the guts to go for the bigger job.

Table 4: We are great at our individual services, our challenges are different.  We have a lot of issues determining what our time is worth.  Issues with marketing ourselves.  If you marketing is good enough to keep doing it, are we held back from trying something different.  Long hours vs. having a life.  Outside influences (insurance companies). 

Apparently the group has a few cross-dressers but we won't name names!

Many of us are playing the waiting games.  What do we do?  How do we manage in the meantime?

Marketing was an issue discussed at each table.  It is certainly a topic worth exploring.

Another topic...Exploring the Purple Cow.

 The first step, Sales 101, show up!  You can't sit in your office, do nothing, and expect your business to grow.

Aligning yourself with other businesses that feed you business is a good.  Hey...That's MABE!