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Meeting
Minutes
Friday, July 23, 2004
Volume 11; Issue 26 |
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Table of Contents
Committee Reports
Membership
Report
(Click here
to go to the Membership page)
Roger Carpenter was supposed to visit our group this morning.
Gus Dekavallas is not sure what happened. Maybe next week...
Dave Lathrop had an idea to help membership. He proposed
tracking missed leads. How many times do you have a
lead for a vet, for example? We can track this. We
could show a potential member how successful they could be in the
group by telling them how many opportunities they would have had
for business.
Applications in process:
[membersonly/archives/applications/submitted_applications.htm]
Social Report
(Click here to go to the Social Event page)
Tickets for the ballgame were handed out this
morning.
Speaker Coordinator Report
(Click here to go to the Speaker Schedule)
- 07/30/04 Tim Logan
- 08/06/04 Guest Speaker
- Ricardo Oranthia (Pills)
- 08/13/04 Nomination
Speeches
- 08/20/04 Mike Whalen
- 08/27/04 Charles
Hultstrand
Treasurer Report
We have
just a few people left that still owe dues. Please check
with your bill payers to make sure yours is paid.
Leads Report
42-15, 42-10, 42-26, 42-32, 32-31. 41-31, 26-32, 05-18,
05-26, 10-32, 07-02 (X2), 07-23, 15-10, 21-28, 13-35, 06-32,
22-13, 22-32, 43-40, 43-11, 40-19 (X2), 02-26, 19-32.
Notable Mentions
Robert Busch will have plenty of leads to hand out
soon. He is 99.9% sure that he will be relocating his store.
Today we began nominations for the upcoming board
openings (Bill LaLonde and Greg Stewart will be going off).
Dave Spiess and Mark Dreher were both nominated. The floor
will be open to nominations again next week. Remember to talk
to a member before nominating them as they may be asked to take the
office of President immediately.
Question of the Day
Hey Joe, what's going on with interest rates?
Joe Hesch - They have been swinging around for the last 90
days. Refinancing has slowed considerably except to
change terms from 30 to 15 years or to go to no-interest loans
which can have its advantages depending on your circumstances.
Dean Synan - May is usually not a big month but for the first
time we have keyed in an amazing number of new home owners.
Randy Clark - I have seen a huge increase in new home
business as well.
Joe Hesch - There is a big housing shortage. It is a
seller's market. Even home builders are having issues not
only because of a shortage of supplies but also because the
process of getting permits has slowed. A lot of people are
buying rental properties. Builders are locking them out.
Dean Synan - There is also a shortage of commercial
properties.
Main Speaker
David Lathrop
Vehicle Purchasing
Service
Agreements, Conditions and Restoring Trust
What games are you playing?
What is the object of any game? When a group of
people get together to play a game their goals are to win, have
fun...be successful.
What games are your
employees (or other you are in relationship with) playing?
People want to be successful at work too but we usually come
with our own set of rules or agenda.
What do you both want
and how can it work for both of you? How do we reconcile
our differences so that everybody wins? By establishing ground
rules and making agreements.
What are the
Established Ground Rules? You must first layout the
rules that won't change - that are not negotiable. For
instance, hours of business.
How will you interact
with each other? These are the Agreements for Success!
Know as giving your word. The next step is
getting together and coming to agreement on issues that are
negotiable. For instance, dress code. When employees are
involved in the process and agree to things discussed, they are more
likely to self-monitor and uphold the agreements. In order to
be successful, these agreements must be over-seeable. For
instance, we can agree to respect each other and further agree
that respect means not cussing, raising our voices or gossiping.
If we can observe someone doing these things we can show that they
have broken the agreement. As an employer, you should go into
these meetings with an idea of the areas you want to cover.
You may need to have more than one meeting when new employees come
on board or you discover something is missing - An agreement may
need to be revamped or added. You may find that during these
meetings an employee just won't budge. If their expectation
are different from yours then they may not be a good hire.
When those agreements
aren't kept, what do you do? What is Lost? With whom, really?
When agreements are not kept, Trust is lost within the
person that broke the agreement. We must attempt to restore
the Trust.
How do you restore the
Trust?
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Acknowledge the
unfulfilled agreement
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Who is responsible /
accepting responsibility
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What was more
important than keeping your word
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What was the damage
(ask)
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Are you willing to
clean up the damage (is it necessary to negotiate)
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Apologize
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What will it take to
keep your word in the future (structure or support)
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Recommit, can you be
counted on in the future to keep your word
The end result...they
will catch themselves!
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David Lathrop
15+ year member
View Referrals
Member since June
1996 |
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P.O. Box 38621, Phoenix, AZ 85069
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E-mail: dclathrop@juno.com •
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