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Every place that Sandro runs is clean and well
organized.
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When they give estimates they accurate because
the mechanics do it.
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Cars are delivered on time.
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They have the benefits of a small facility
(attention to detail, everything is detailed, etc).
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They have the benefits of a large facility
(warranties, etc).
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Everything is computerized. They know your
car history.
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The properly dispose of all items.
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They use the best parts for the car (original or
after market).
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They do repairs as a package which saves the
customer time and money in the long run.
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They have most of the equipment needed to work
on any car.
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They do all kinds of things that are not on the
bill.
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They will sub out work if it is in the best
interest of the customer.
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Their warranties are transferrable.
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The employees and the structure. It took
Sandro 20 years to build this great team.
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His employees care and it is to their benefit to
fix it right the first and have you come back.
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His mechanics have positive personalities.
They know how to communicate with the customers. They are
happy.
